MY REAL NAME,PLEASE DON’T USE MY PREFERRED NAME IN THE INVOICE

I did a massage session today and I put my claim into Medibank today. There was a problem. The claim could not be processed. Because the invoice for the session was in my preferred name, not in my real name. All of my documentations have not my preferred name. The medibank was refusing that, becuase the inovice was not in the correct name. I think that is reasonable.

Why did it cause the problem? Why don’t I use my real name? Because my name is a chinese name and translated into the english characters. That is hard to my english speaker. So I have a preferred name,Michael. That is easy for them to call me and remember me.